Symantec endpoint protection client not updating management server

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In this scenario none of the agents will actually communicate with another GUP since a GUP can only retrieve updates from a SEPM.

This is a scenario where some people could believe that the environment would act in a full peer-to-peer fashion.

First you can try restarting windows and try again and see if you can push the updates also check your event logs.

While some bandwidth could be recovered by putting a GUP on each subnet, the management of a large-scale GUP environment in a local LAN will likely take more time and effort than any nominal bandwidth savings.You can get enhanced debugging for a client by writing the following registry key and then forcing a definition update again from the console.It may help determine the cause (and you can send it to Symantec if it's still not updating properly): [HKLM\Software\Symantec\Syol] Debug="ALL" That will cause VPDEBUG.On a subnet over a WAN link, you would have a single client retrieving definitions from the SEPM.This is the same whether you have ten clients over the remote WAN link or two hundred.

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